General Questions & Answers

I'm a bit wary of buying a radiator online

Don't be! We are one of the UK's longest established designer radiator specialists. From our first beginnings we have only ever sold our designer radiators and towel rails online. Our most popular design the VAAZ is celebrating it's 10 year anniversary and the design still looks as amazing as it did at the beginning. We are a family owned and run business and are here to help you with your purchase and order. Check out what our customers say about us!


Do you have a showroom?

In order to sell our radiators and heated towel rails at fantastic prices we keep our costs down by not having fancy big showrooms or wasteful and non environmentally friendly printed catalogues.  This way we pass on the savings to you! All the information you need on any of our rails or radiators is available on line on our website If you do however need some specific technical details feel free to contact us.


Do your designer radiators and towel rails come with guarantees?

Of course. The Guarantees range from 12 months to 20 years. All of our radiators even our bay window radiators come with a guarantee.


Can I buy online from your website?

Yes! Most of our range including Vertical Radiators, Column Radiators , chrome heated towel rails are available to buy online. The only exception are our bay window radiators. As these are bespoke and made to measure we ask you to give us a call so that we can work through your requirements exactly.


How much for delivery?

Again most of our off the shelf radiators include FREE delivery. However there are some exceptions- notably our bay window radiators and some of our larger and heavier radiators and towel rails.


Can you deliver abroad?

Yes we can. We can ship our designer radiators anywhere in the world. We have happy customers in most European countries and even the USA.


Can I collect my radiator from you?

in order to be as efficient as possible most of our ordered are shipped directly from the factories where they are made. This ensures you can be sure of having the latest updated model. Most of our deliveries are 1-2 days but there are some exceptions to this.